Case - MedSov: ERI  

  • UX/UI
  • Product Design

MedSov is A specialized suite of software tools designed for healthcare providers, often tailored for midsize hospitals in developing nations or emerging economies.

Tasked with taking current experience of Saint Lucia hospital Emergency Room Intake and simplify and grow capbility.

  • UX/UI
  • Ai
  • Research
  • Visual design
  • Prototype
  • Visual library design

  • Date:2016
  • Client:MedSov
  • Budget:Freelance
  • Art Director:Sante/Staff

What were we Solving for?

Why wasn't the program working? How could we improve it?
We began our discovery phase with a PM review and followed heuristic evaluation of the mobile app and desktop responsive user experiences. We conducted a competitive analysis by collecting and comparing data about competitors similar products and value propositions.

These methods were useful to examine, understand and evaluate our direct and indirect competitors solutions, highlight products strengths and weaknesses to help us make informed decisions about our product and design strategy.

Follow the data
Along with the aid of research data from prior usability studies and the presentation of our competitive analysis, we were able to convince our business partners and significant usbility and technology flaws needed to be addressed to improve performance metrics.

We proposed that a bottom-up reface was in order to address fundamental usability issues. The design was also outdated and needed to be updated to the existing corporate style guide and standards.

The outcome was expected to:

  • Increase user engagement
  • Improve user satisfaction
  • Make the program significantly more attractive to customers, merchants, and agents
  • Create swift and clean intake status forms



Wireframes & Visual Design

With a solid understanding of our short-term and long-term goals. I started with user flows of the existing desktop experiences. We shared these flows with business shareholders which helped us map out a plan of execution. Stories were created, added to an agile board, and planned during sprint cycles.

Over the following weeks, I turned ideas into rough comps, which became wires. Throughout this process, we shared designs with shareholders to get their input. Updates were made based on this feedback.

After wireframes were approved, visual design mockups were created following UX design style guidelines. This ensured proper usage of colors, typography, iconography, etc.




Test, Evaluate and Improve

Currently in testing trials in St Lucia hospital systems. ER units and administration is spending time stress testing and integration